I forgot my card at the ATM and the machine swallowed it!

Chinese ATMs first issue cash and then wait for another transaction or you to push ”Return card”. For safety reasons they will swallow your card after 2 to 3 minutes (you will hear warning beeps), so that nobody can draw money with it.
If the ATM swallowed your card you just go into the bank and tell the staff. If there isn’t a branch nearby, you have to call the service number displayed on the machine. Swallowed credit cards can normally be retrieved on the same day or the next working day. Make sure to bring your passport to identify yourself as the legal card holder.
Also always make sure to print out the transaction receipt whenever you withdraw money. In case the bank charges your account money without having issued cash to you, you have proof that you did not receive money (as this is mentioned on the receipt).

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Posted in Life in Beijing